# SINCOS > SINCOS (360 IMPLEMENTUM HUB SRL) is a boutique eCommerce email and lifecycle marketing agency based in Bucharest, Romania, founded in 2018. We design, build, and run email campaigns, automation flows, deliverability, and platform migrations for online stores. Certified on Webmecanik, Newsman, and Omnisend; Dotdigital agency partner. The site is bilingual. Romanian is the canonical language (/ro/...); English (/en/...) is the international version. The unprefixed URLs below redirect to the English pages; Romanian equivalents live under /ro/ with localized slugs (e.g. /ro/servicii, /ro/studii-de-caz). ## Services - [Services overview](https://sincos.eu/services): Full-stack email marketing for eCommerce, delivered as advise, collaborate, or done-for-you. - [Email Campaigns](https://sincos.eu/services/email-campaigns): Newsletters, promotions, seasonal sends, and product launches: strategy, design, copy, build, and reporting. - [Automation Flows](https://sincos.eu/services/automation-flows): Welcome, cart abandonment, win-back, and post-purchase flows built to convert continuously. - [Audit & Strategy](https://sincos.eu/services/audit-strategy): Deliverability, flow-coverage, and segmentation diagnostic with a prioritized revenue roadmap. - [List Growth & Data](https://sincos.eu/services/list-growth-data): Subscriber capture, segmentation, and GDPR-compliant database hygiene. - [Deliverability & Technical](https://sincos.eu/services/deliverability-technical): Authentication (SPF/DKIM/DMARC), sender reputation, ESP evaluation, and migration. - [Consulting & Training](https://sincos.eu/services/consulting-training): Team training and ongoing advisory to build in-house email capability. ## Platforms - [Webmecanik](https://sincos.eu/platforms/webmecanik): Certified partner. European, data-sovereign marketing automation built on Mautic. - [Newsman](https://sincos.eu/platforms/newsman): Partner agency. Romania's leading email platform with SMS and native Romanian support. - [Omnisend](https://sincos.eu/platforms/omnisend): Certified. eCommerce-native email and SMS for Shopify, WooCommerce, and BigCommerce. - [Dotdigital](https://sincos.eu/platforms/dotdigital): Agency partner. Enterprise-grade email, SMS, and personalization for brands that have outgrown a basic ESP. ## Case studies - [BeKid.ro](https://sincos.eu/case-studies/bekid): 16x ROI from personalized lifecycle email on Webmecanik; automated campaigns drive 11% of total site revenue; +9% AOV since migration. - [Trisport](https://sincos.eu/case-studies/trisport): Open rates above 50% and +86% customer lifetime value through segmentation and automation. - [Klintensiv](https://sincos.eu/case-studies/klintensiv): +20% revenue from a rebuilt email and automation program. ## Tools - [Revenue calculator](https://sincos.eu/revenue-calculator): Estimate the email revenue an eCommerce store is likely leaving on the table. ## Company - [About](https://sincos.eu/about): Who we are, our values, and how we work. Founded 2018, Bucharest. ## Contact - Book a call: https://bookings.sincos.eu/#/raduzlatianu - Email: team.sincos@sincos.eu - Phone: +40 772 012058 - Address: Str. Prof. Dr. Ion Athanasiu nr. 27, Sector 5, 050676 București, Romania