Dotdigital
Enterprise-grade email, SMS, and personalization, for eCommerce brands that have outgrown a basic ESP.
Dotdigital is built for brands that need more than a basic ESP: deep segmentation, personalization, and email plus SMS from one program builder. For established eCommerce brands and multi-brand or multi-region operations, it offers a level of data and automation control that lighter platforms do not, and it is a platform we are an agency partner on.
Platform capabilities
Automation & Personalization
- Program builder automation flows
- RFM and behavioral segmentation
- Dynamic, personalized content blocks
Channels
- Email and SMS from one platform
- Transactional email and SMS
- Live chat and on-site engagement tools
Store & Data Integration
- Native Shopify, Adobe Commerce (Magento), BigCommerce
- Customer data unified across channels
- Revenue-attributed reporting
Dotdigital Agency Partner
SINCOS is a Dotdigital agency partner.
View our Dotdigital partner profile →Frequently Asked Questions
Is Dotdigital a good fit for larger or more complex stores?
Yes. It suits brands that have outgrown a basic ESP and need deeper segmentation, personalization, or multi-brand and multi-region setups.
Does Dotdigital support SMS alongside email?
Yes, email and SMS run from the same platform, including transactional messages.
Can you migrate us onto Dotdigital?
Yes, from account setup and integration through to a full flow and campaign program.
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